Frequently Asked Questions
Everything you need to know about your beauty journey with Global Market.
Are your beauty products authentic and safe?
Absolutely. At Global Market, we source directly from authorized distributors and brands. Every product is 100% authentic, dermatologically tested, and compliant with international safety standards.
How long does international shipping take?
We offer global shipping with delivery times typically ranging from 5 to 12 business days, depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for skincare and cosmetics?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase. If a product arrives damaged, please contact our support team immediately for a replacement.
Do you offer samples with orders?
Yes! We love letting our customers try new things. Most orders include 2-3 complimentary luxury samples from our top-tier skincare and fragrance brands.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted and secure.
How can I find the right products for my skin type?
Each product page includes a detailed 'Skin Type' guide. You can also use our 'Digital Skin Consultant' tool or message our beauty experts via live chat for personalized recommendations.